Mental Health Official Visitors Program

Mental Health Official Visitors are members of the community who are appointed to visit approved facilities and the secure mental health unit at the Wilfred Lopes Centre in Risdon, to check on the way in which people with mental illness are being treated.

They also receive and refer complaints made to them by patients receiving care and treatment in these facilities for mental illness. They can also receive complaints from a representative or support person of the patient and a person who, in the opinion of the Principal Official Visitor, has a genuine interest in the patient's welfare.

The Official Visitors operate independently from the Department of Health and Human Services. Consistent with their independence, their administrative support is provided by the Office of the Ombudsman and Health Complaints Commissioner.

About us provides more information about what we do and our history.

You can make a complaint by filling in the complaint form and sending it to us.

Useful links shows some other places which may be helpful to know about.

Please contact us if you have any questions.